Managed IT Services from a Trusted IT Service Provider

Fewer IT issues, reduced downtime, and an IT helpdesk that returns calls in 15 minutes or less — that’s what you get with managed IT services from Clear Winds. As your IT service provider, our team of 90+ IT professionals is committed to keeping your business running smoothly. Request a free IT assessment today.

  • ISO Certified · 24/7 SOC Monitoring
  • 125+ IT Professionals Nationwide
  • 15-Minute Response Time to Managed Service Customers
  • 25+ Years in Business
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Managed IT Services for Business Highlights

Unlimited Helpdesk IT Support

We charge no extra cost for additional support issues covered in your contract. As your managed IT service provider, we’re available no matter how many times you need us.

Local IT Support Available 24/7

Our team is available for remote or on-site support whenever you need us, with team members always on call in case of an emergency with your business.

Custom Managed IT Service Packages

Tailor your IT support plan to cover any aspect of your business, no matter your size — from staff-level needs like computers, printers, and wireless, to network and datacenter needs like firewalls, servers, and infrastructure.

Cybersecurity Support & Proactive Monitoring

Our managed service customers receive 24/7 monitoring that enables us to proactively prevent IT issues before they cause downtime, backed by cybersecurity protection software.

100+ IT Professionals with Real Industry Experience

Our team includes techs and engineers with direct experience in healthcare, government, legal, education, manufacturing, and logistics — not just general IT knowledge.

IT Help for Business is One Click Away

Support is easier than walking down a hall — just click a button on your device. Track the progress and response of every request through your customer portal.

Managed IT Service Benefits

Our goal is to simplify your IT while positioning you to focus solely on your business. As your managed IT service provider, here are a few advantages our customers receive:

  • Pricing discounts on IT hardware like computers, servers, and network equipment
  • Discounted cabling rates from our in-house structured cabling team
  • Consulting from CIO-level engineers to position your organization for IT success
  • Access to engineering support to implement projects, upgrades, and migrations
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Managed IT Service Add-Ons

We are one IT company that meets every business need. Clear Winds started as a managed service provider and has grown to offer cloud services, cybersecurity, and more — nationwide. Our most popular add-on services include:

  • Cloud IT Services: Backup, disaster recovery, telephony, and VoIP
  • Hosted Services: Phones, email, servers, and antivirus
  • Managed Cybersecurity Services: Firewalls, antivirus, EDR, and SIEM solutions
  • Business Software & Subscription Services: Microsoft packages, Office 365, and more
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Managed IT Service Support Team

When you partner with Clear Winds, you’re not getting one technician — you’re getting an entire team of specialists. Our managed IT service customers have access to:

  • CIO-level consulting for long-term IT strategy and planning
  • CISSP-certified cybersecurity engineers for security assessments and protection
  • A dedicated VP of Engineering overseeing network design and infrastructure
  • An in-house structured cabling team, licensed and bonded for projects of any size
  • 100+ IT professionals with hands-on experience across healthcare, government, legal, education, manufacturing, and logistics
  • Dedicated account management and a personalized IT support portal for faster, more responsive service

You get the depth of an entire IT department, without the cost of hiring one.

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A Full-Service IT Provider, Every Business Need

Clear Winds started as a managed service provider — but as our clients’ needs grew, so did we. Today, we’re a full-service IT provider that can handle virtually anything your business’s technology requires, all under one roof. In addition to managed IT services, Clear Winds provides:

  • Cybersecurity services, led by a CISSP-certified engineer
  • Cloud backup and hosting, run through Tier III, SOC 2 Type II data centers
  • Structured cabling for new builds, upgrades, and large-scale projects
  • Networking services, from design and implementation to monitoring and troubleshooting
  • Datacenter services, covering consulting, design, procurement, and support
  • Hardware and software procurement, with manufacturer discounts available
  • AI implementation services to help your business work smarter
  • Custom app development and web design services
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Frequently Asked Questions

 

Our managed IT services include unlimited helpdesk support, 24/7 network and system monitoring, proactive patch management, cybersecurity software and monitoring, cloud backup management, and dedicated account management. Every plan is customized to your specific infrastructure, team size, and industry requirements.

 

Our help desk returns calls in 15 minutes or less. For critical system outages, our team is on call 24/7/365 for both remote and on-site response, and you can track support tickets through our customer portal at any time.

 

Break-fix IT means you call someone when something breaks and pay by the hour. Managed IT services means Clear Winds proactively monitors and maintains your systems around the clock, catching and resolving issues before they cause downtime, for a predictable monthly fee instead of unpredictable repair bills.

 

Clear Winds builds custom managed IT service packages based on your organization’s size, infrastructure, and needs, so pricing varies. We offer a free IT assessment to understand your environment before recommending a plan.

 

Yes. While our headquarters is in Vestavia Hills, Alabama, Clear Winds provides managed IT services across multiple states including Florida, Oklahoma, Tennessee, Texas, and more, with engineers who can travel for on-site work in your region.

 

Switching is straightforward. We start with a free IT assessment, then build a transition plan that avoids disruption to your business. Our onboarding team handles the technical migration and coordinates directly with your previous provider — most transitions are completed with zero downtime.

 

Yes. Managed IT service customers receive pricing discounts on hardware like computers, servers, and network equipment, in addition to full IT support.

 

Yes. Clear Winds can serve as your organization’s full outsourced IT department, or work alongside your existing internal team to provide additional support, expertise, and coverage.

Have a question that isn’t here? Contact us to get it answered.

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Our Process

Let's Talk

We will meet with you to understand your needs, pain points or projects you are considering.

Design A Strategy

We will provide a tailored solution to help you achieve your business and IT goals.

Implement

Our team will work with you until the completion of your project and ensure you are satisfied.

Partner & Support

We’re committed to your success and want to be your IT partner for any future needs.

Schedule a call
The immediate response, knowledge and dedication to get our company back up and running was outstanding! We are thankful to have Clear Winds as our IT services company and look forward to having them on our side as we move ahead!
Daniel DixonGeneral Manager, Cheney Lime
“Clear Winds was suggested to us as a healthcare IT provider from MedConnect EMR in 2013 and we have been using them for managed IT service ever since. They have always been readily available and helpful. I would rate Clear Winds' IT service as excellent.”
Debbie RandallMayfair Internal Medicine | Homewood IT Support
"Clear Winds it service team virtualized Topre America’s server IT environment quickly and efficiently overnight."
Clint MossIT Director, Topre America | Cullman IT Support
"Clear Winds has helped with many IT projects like: virtualizing our server environment, offsite cloud Backup and implementing our voice over IP (VoIP) phone system. All which are critical infrastructure to help us stay successful."
Network AdminPiggly Wiggly
“IT support, security & communication were the three most important factors for us when considering a managed it service provider. We felt Clear Winds Managed IT Service would meet these needs and has lived up to our hopes. Response times are incredibly fast and they always work to resolve issues quickly.”
Brandon RussellMcCullough Oil Company | Trussville IT Support
The team at Clear Winds is amazing. They respond to every IT service request for IT help quickly & have resolved every issue we have thrown at them. They also proactively check in just see how we are doing and to remind us of upcoming registrations and good practices! I would strongly recommend Clear Winds for Managed IT Services!!!
Barron Machine & FabricationBirmingham IT Support
"Clear Winds' knowledge & attention to detail has been vital in keeping our City's infrastructure up to date. Their IT service team is easy to work with & has always been available when we need them."
City of AlbertvilleAlbertville | Government IT Support
The IT service at Clear Winds is exceptional. The friendly and knowledgeable staff eases my concerns and is why I can call on them. Their knowledge, expertise, and professionalism will win you over.
Anthony KingstonCTO, Alabaster City Schools
Since 2020, Clear Winds Technologies full-service IT partner for Kappler, delivering a wide range of projects including network infrastructure refreshes, firewall and cybersecurity upgrades, server and storage upgrades, Office 365 migration, structured cabling, disaster recovery and backup, penetration testing, and AV projects. Every project has been completed successfully and on time. I rate Clear Winds 5 out of 5 and would refer them to anyone based on their knowledge, transparency, and genuine investment in their customers success.
Matt MorrisIT Director, Kappler

What Our Managed IT Service Provider Clients Are Saying about Clear Winds Managed IT Services

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Schedule a free IT assessment today and see how Clear Winds can keep your business running smoothly, securely, and without the IT headaches.

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