Managed Services

Today’s computer systems and networks are central to an organization's operation. For applications to operate optimally, these systems require careful configuration, tuning and monitoring to fit the needs of the environment and deliver appropriate Service Level Agreements (SLAs). Managed services offer an organization ongoing technical support at any level.

Clear Winds’ Managed Services help companies ensure that each system component is utilized to its fullest potential and is available to each user and application at the right time. Clear Winds takes a proactive approach to supporting our clients’ systems. Our managed services are comprised of three key components:

• Monitoring – Clear Winds will actively monitor key network elements for availability, performance and critical processes.
• Preventative Maintenance – Our preventative maintenance includes periodic performance reviews, scheduled maintenance such as patching, log review, and reviewing capacity and growth.
• Support Services – Clear Winds provides services for troubleshooting issues and scheduling for additional support items such as system upgrades or implementations.

Managed Security Services
Secures network access and minimizes losses due to downtime. Also provides monitoring of suspicious activity to prevent both attack and misuse.

 

Managed Network Services
Management of wired, wireless and converged networks including all network elements and circuits. This helps maximize performance and improve uptime to ensure the integrity of the network.

 

Managed Network Services
Management of wired, wireless and converged networks including all network elements and circuits. This helps maximize performance and improve uptime to ensure the integrity of the network.

Managed Systems Services
Proactive management of Microsoft and UNIX operating systems to eliminate downtime and improve performance.

Managed Storage Services
of Microsoft and UNIX operating systems to eliminate downtime and improve performance.